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Find peace at home – Reliable domestic help UAE for every family

  • By: Royal Maison

domestic hel uae, royal maison

The solution for managing all household duties and childcare is Domestic help UAE. Life in the United Arab Emirates can be busy and full of work obligations for some families, which often leaves household tasks unattended. Through professional services such as a nanny, housekeeper, tutor, house manager, driver, chauffeur, maids, personal assistant, butler or private chef, on full time and part time basis you can regain balance and make daily household chores easier, while still keeping up with your work.

Royal Maison is a specialized agency that connects families in the Emirates with carefully selected household professionals. Our mission is clear – to provide verified, reliable, and discreet support that matches your needs and lifestyle. From the initial consultation to the start of the engagement, our process is transparent, fast, and straightforward.

What a domestic agency is, how it can help you, and how to choose the right domestic help in the UAE – find out in our blog.

Why reliable domestic help UAE Is important for your peace of mind

Reliable domestic help has become indispensable today. Quality domestic help in the UAE provides security and organization, reduces stress, and frees up valuable time that you can dedicate to your family and yourself.

Trust and safety are fundamental. When you know that the person entering your home comes through a verified agency, any sense of insecurity disappears. This is exactly what true family assistance means – support that directly enhances your quality of life.

The domestic agency Royal Maison has recognized the importance of these services, which is why since 2013 we have been working on creating a professional and, above all, reliable domestic agency for families in need of our assistance. We take care of the details, listen to your wishes, and conduct a thorough selection of clients.

domestic help uae

Our client selection and engagement process: Transparent and reliable

Royal Maison stands out with a unique and carefully developed process that guarantees trust and quality. Here’s how it works:

Initial phase

  • Client orientation and consultation: We get to know your needs and expectations.
  • Household assessment: We analyze your home and daily routines to accurately define the profile of the help you need.
  • Submitting your online file: You start the application process quickly and easily online.

Safety and trust

  • Sign NDA to protect confidentiality: Signing a confidentiality agreement safeguards all your information.
  • Engagement agreement: We clearly define the obligations and rights of both parties.
  • Choose your trialing package: You can test the service through flexible trial packages.

Interviews and selection

  • Virtual interviews: We organize interviews with candidates online.
  • Feedback and selection: You choose the person who best fits your family.
  • Get in touch 6 days a week via phone and email: We are always available for your questions and support.

Employment and legal support

  • Final invoice: The final invoice after the agreement.
  • Start of the hire: The engagement of the selected candidate begins.
  • Enabling visa facilitation by our affiliate tadbeer: Our partner Tadbeer assists with a fast and efficient visa for the employee.

This process makes Royal Maison a leader when it comes to finding reliable domestic help in the UAE for all families.

Types of help: Which domestic help UAE is right for you?

Every family has specific needs and a unique lifestyle, which is why Royal Maison offers different types of services to find the perfect help for your home. Our goal is to provide personalized support – whether it’s childcare, household management, or meal preparation, we offer skilled and verified professionals who make your daily life easier.

Nanny

For parents, the safety and well-being of their children are paramount, and a quality nanny is much more than just a supervisor. She provides emotional support, fosters a sense of security, and can assist with educational activities. A live-in nanny is especially suitable for families with young children who require constant attention and presence at home. With this kind of help, parents gain not only time for themselves but also peace of mind, knowing their child is in safe hands.

nanny, full time nanny

Housekeeper

A clean and organized household brings a sense of calm and control. A professional housekeeper is not just there to dust, but to ensure that every detail in the home is flawless. With specialized cleaning services, the responsibility for hygiene is fully entrusted to an expert, allowing the family to enjoy a clean space without added stress. This means more time for family, work, or relaxation, and less worry about daily household chores.

Private chef

Healthy and delicious meals are the foundation of a good life, but daily cooking takes up a lot of time and energy. A private chef takes care of meal planning, grocery shopping, and preparing dishes according to your preferences and needs. This allows the family to enjoy a balanced diet, whether the goal is healthy cuisine, international dishes, or a luxurious dinner at home. Besides saving time, this also provides greater assurance, as you know high-quality ingredients are used and recipes are tailored to your needs.

private chef

Norland nanny

When it comes to childcare, families in this case seek experience and quality. Norland nannies, trained at the renowned Norland College, complete a rigorous three-year course covering everything from early childhood development and child psychology to safeguarding and first aid. Their expertise goes beyond basic duties; these nannies are mentors who encourage a child’s development through educational activities, organizing outings, helping with homework, and supervising extracurricular activities. Hiring a Norland nanny ensures that your child receives the highest level of care focused on growth and development, giving parents complete peace of mind.

French tutors

Learning foreign languages opens doors to new cultures and opportunities, and the French language, with its rich history, manners, and etiquette, offers a unique experience. French tutors are experts who not only teach the language but also convey the essence of French culture. They assess the child’s knowledge level and create tailored lesson plans that encourage enthusiasm for learning. Through creative methods, including online platforms and games, the tutor inspires children to master writing, reading, and speaking, preparing them for tests and providing a solid foundation for fluent language use.

Shadow teachers

In modern education, an individualized approach is crucial for children with specific needs. A Shadow Teacher provides personalized support for the child in the school environment, acting as a bridge between the child, teachers, and therapists. Their role is to help the child adapt to academic and social situations, build confidence, and develop independence. Rather than creating dependency, the goal is to empower the child to take an active role in their learning and social interactions. A Shadow Teacher focuses on developing academic, social, and behavioral skills, ensuring that your child progresses and reaches their full potential.

Additional services

In addition to the core options, Royal Maison also offers a wide range of additional staff, including drivers, butlers, and personal assistants. Drivers provide safety and comfort for daily travel, butlers take care of household organization and protocol, while personal assistants ease both business and personal responsibilities. These services are ideal for families who want a fully functional support system at home, all aimed at increasing comfort and saving valuable time.

Conclusion

Reliable domestic help in the UAE means investing in your family’s peace, safety, and happiness. Royal Maison offers a unique selection process, professional support, and transparent terms of engagement – all to make your home a place of balance and satisfaction.

If you want to find help that perfectly fits your needs, visit Royal Maison and schedule a consultation today.

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CONSULTANCY AGREEMENT

Definitions
“Agreement” is this Consultancy Agreement between the Consultant and the Client.
“Candidate” is any person introduced virtually by the Consultant to the Client.
“Client” is any person desiring to review profiles based on the data and details recorded and provided by the Consultant.

“Consultant” is Royal Maison, an authorized online sub-brand under Savoir Vivre Human Resources Consultancies, with headquarters in Burlington Tower Suite 22 Dubai, UAE.

 

“Effective Date” is the date of latter execution of this Agreement by the Consultant and the Client.   The remainder of the terms in this Agreement have the definitions provided herein.

1. Description of Services. This Agreement is solely for consultancy services (the “Services”) and is not, and shall under no circumstances be characterized, considered, or deemed as, a labor supply agreement or transaction providing manpower to the Client.

2. Consultancy Fee. The “Consultancy Fee” is the monetary consideration paid from the Client to the Consultant for the Services, under the terms and conditions provided below.  The Consultancy Fee will be paid by the Client to Consultant for a “Successful Referral” on the “Date of Appointment,” which is the date when the Candidate has been selected by the Client and becomes a Successful Referral. 

2.1  Clients based inside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 2,500 AED, the Consultancy Fee shall be twenty percent (20%) of the gross annual salary of the Successful Referral; (ii) for salaries below 2,500 AED, the Consultancy Fee shall be a flat fee of 9,000 AED.

2.2  Clients based outside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 5,000 AED, the Consultancy Fee shall be twenty-five percent (25%) of the gross annual salary of the Successful Referral; (ii) for salaries below 5,000 AED, the Consultancy Fee shall be a flat fee of 12,000 AED. All administrative formalities and processing fees for any Candidate to be brought into the UAE or to exit the UAE in the event of termination shall be the sole responsibility of the Client. For example, ticket, entry visa, return ticket, exit visa, and any and all applicable legal jurisdictional formalities shall be the sole responsibility of the Client.

2.3  Successful Referral Disclosure. The Consultant shall remain engaged in the process of the Client selecting a Candidate to become a Successful Referral and shall be included in all communications leading up to the selection of the Candidate, unless otherwise agreed by the parties.

3. Registration Requirements. 

3.1 Registration Fee. To activate this Agreement and the valuable Services to be provided hereunder, an initial fee of 3,000 AED, excluding five percent (5%) VAT, will be billed to the Client upon execution of this Agreement (the “Registration Fee”). The amount of the Registration Fee will be deducted from the Consultancy Fee Invoice once issued (detailed further below). The Registration Fee entitles the Client to fifteen (15) hours of effective Services from the Consultant, which will be reflected in the Consultancy Fee Invoice. The Registration Fee is limited to the engagement terms given and signed by the Client in the Client Registration Form above and related to the salary, day off, living arrangement, working hours etc. In the event that the Client breaches this Agreement in any way, no refund of the Registration Fee will be provided.

3.2  Required Documentation. Personal valid identification documents are required to be submitted per the Ministry of Emiratization MOHRE Rules and Regulations for Clients based both inside of the UAE and outside of the UAE.

4. Payment Terms and Conditions for all Fees; Late Fees. A “Consultancy Fee Invoice” will be issued on the Date of the Appointment of the Candidate and shall be paid by the Client within seven (7) business days of the date of issuance. In the event of nonpayment , a late fee of 250 AED shall be billed weekly, which is 50 AED for each day of nonpayment that the Client is benefitting from the Services (the “Late Fee”). The Late Fee may be prorated as applicable. Five percent (5%) VAT and five percent (5%) additional charge for use of credit card payments shall be added to all Fees, except that the five percent (5%) VAT shall be withheld from the Registration Fee as a value add for the Client.

5. Relationship of the Parties. Consultant is a virtual referral service, not an agent or representative of Candidate; neither is a Candidate an agent or employee of the Consultant. The Consultant is not liable for a Candidate’s acts and/or omissions, nor for any other events or occurrences beyond its control. Client shall indemnify and hold the Consultant harmless from all claims arising out of services provided by any Candidate to Client, including without limitation: claims for loss, damage, injury or expense suffered by Client or another person due to the wrongful acts, omissions, or negligence of the Candidate; and claims made by the Candidate against the Client.  This Agreement is subject to a full cancellation, if the Client, in any written or verbal communication, abuses, behaves inappropriately towards, shouts at or uses obscene or offensive language with regard to the  Consultant or the Candidate, in the Consultant’s sole discretion.

6. Candidates as Proprietary Information of Consultant. The Consultant shall own and maintain any and all information related to the Candidates for  twenty-four (24) months from the Date of Appointment, which information shall be considered proprietary, business sensitive, confidential information, and afforded confidential treatment by all parties.  As such, under no circumstances may the Client share the Candidate’s information  with a third party, for example for the purposes of the third party hiring or contracting with the Candidate.In the event that a candidate referred by the consultant is hired by the client or third party, the client agrees to pay a penalty of 30,000 AED, in addition to the agreed consultancy fee as per the candidate’s position. This obligation remains enforceable even after the termination of the contract between the client and the candidate. The penalty is applicable within 5 years from the date of referral, irrespective of when the consultant becomes aware of the hiring.  

7. Client’s Obligations. Client shall notify the Consultant immediately when any Candidate becomes a Successful Referral. Client agrees that it may not make any private agreement with a Candidate nor do any act that is inconsistent with this Agreement or may result in avoidance of any of Client’s obligations hereunder. Such private agreements and acts include, without limitation, those by which another person could avoid paying the Consultancy Fee to the Consultant. Client shall be liable to the Consultant for all damages resulting from Client’s breach of the terms and conditions of this Agreement in any manner.

8. MOHRE Regulations. Client understands and is obliged to follow the MOHRE and Immigration employment regulations in terms of benefits and working conditions for any Candidate. Client must process the Residency Visa of the Candidate at the Date of Appointment as per the UAE’s labor laws and if Client fails to do so, this act of negligence is subject to a fines and penalties executed by the relevant authorities which shall be the sole responsibility of the Client.

9. COVID-19. Client is responsible for all the COVID-19 formalities, relevant testing, quarantine, and vaccination preferences.

10. Warranty. The Consultant guarantees a Candidate’s employment with or contracting with the Client for three (3) months from the Date of Appointment. In the event that a Candidate resigns or a Client becomes reasonably dissatisfied with Candidate, the Consultant shall provide a one-time suitable replacement Candidate for no additional fee. Provided, however, if the Consultant determines that any Candidate was treated unfairly or exploited in accordance with this provision or the provisions set forth above in Section 5, the Consultant shall not be obligated to provide the replacement or issue any refund. Subject to these reasonable limitations, this warranty is the Consultant’s sole warranty, guaranty, or representation under this Agreement, and all other express or implied warranties, guaranties, and/or representations are herein disclaimed.   

11. Governing Law. This Agreement shall be governed by the applicable laws of Dubai, UAE. Any dispute under this Agreement shall be settled by arbitration according to the Rules of the Dubai Courts.

12. Electronic signature acknowledgement and Consent. I agree and understand that by accepting the Terms and Conditions above, that my Electronic Signature is the legal equivalent of my manual/handwritten signature and i consent to be legally bound to this agreement.