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+971 56 744 4372
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OUR HISTORY

A brief overview of the evolution of our business from 2013 to today

2013

Savoir Vivre Human Resources Consultancies established in Dubai.

Elite-Housekeeping Domain

The company operated for many years through the Elite-Housekeeping website domain while continuing to trade as Savoir Vivre.

Royal Maison

The company evolved and rebranded as Royal Maison to better reflect its premium positioning, international ambitions and expanded service offering.

Hong Kong Expansion

Expansion into Hong Kong and the Asia-Pacific market.

Maisonette Launch

Royal Maison established Maisonette as an independent company focused on managed household staffing and highly trained household professionals.

Frequently Asked Questions

When was Savoir Vivre established?
Savoir Vivre Human Resources Consultancies was established in Dubai in 2013 with a vision to provide professional household staffing and recruitment services to families, executives and private employers across the UAE. Over the years, the company developed into one of the region’s established household staffing consultancies.
The original company name was Savoir Vivre Human Resources Consultancies LLC. The Savoir Vivre brand represented our commitment to refined service, professionalism and exceptional household staffing standards.
No. The company did not legally operate under the name Elite Housekeeping. Savoir Vivre remained the company and brand identity.
As the business expanded, the Elite-Housekeeping domain became an effective way for prospective clients to discover our services online. While the company remained Savoir Vivre, many clients became familiar with the website domain itself.
After more than a decade in the industry, the company evolved beyond traditional housekeeping recruitment into a broader private household staffing consultancy.

The name Royal Maison was introduced to better reflect the sophistication of our services, the calibre of our clients and our long-term vision for the future of private household staffing.
No. Royal Maison is the evolution of a business that has been operating since 2013. The rebrand represents the next chapter of the company’s growth while preserving the experience, expertise and values developed over more than a decade in the industry.
Yes. Royal Maison represents the evolution of the business originally established as Savoir Vivre Human Resources Consultancies. Both names form part of the company’s history and development.
Royal Maison is a premium household staffing consultancy specialising in the recruitment and placement of exceptional domestic and household professionals for discerning private clients.

Our focus is on professionalism, discretion, integrity and long-term client relationships.
Royal Maison serves private families, entrepreneurs, executives, diplomats, family offices and high-net-worth households seeking exceptional household staffing solutions.
Royal Maison specialises in the recruitment and placement of:
  • Nannies
  • Housekeepers
  • Caregivers
  • Newborn Care Specialists
  • Private Chefs
  • Family Office Assistants
  • House Managers
  • Drivers
  • Tutors
  • Laundresses
and other household professionals.
Royal Maison serves clients throughout the United Arab Emirates and has expanded its presence into Hong Kong to support clients across the Asia-Pacific region.
Royal Maison combines more than a decade of industry experience with a highly personalised approach to household staffing. We focus on quality, discretion, cultural fit and long-term success rather than transactional placements.
Maisonette is an independent company established by Royal Maison in response to a growing demand for professionally trained and continuously supported household professionals.

While Royal Maison focuses on recruitment and placement, Maisonette was created to deliver a managed staffing model with enhanced training, supervision and quality assurance.
Maisonette was founded by Royal Maison but operates as its own company with its own identity, services and operational model.
The two businesses work closely together while serving different aspects of the household staffing market.
Maisonette was created after identifying a gap in the market for highly trained household professionals supported by ongoing development, certifications and operational oversight.
The goal was to elevate household staffing standards and create a new benchmark for professionalism within the industry.

Clients interested in Maisonette’s managed household staffing services are welcome to visit the Maisonette website or contact the team directly for information regarding service packages, household professionals and availability. Maisonette can be reached on maisonette.global and Dubai office at 800NANNY dubai@maisonette.global and Hong Kong at hk@maisonette.global

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CONSULTANCY AGREEMENT

Definitions
“Agreement” is this Consultancy Agreement between the Consultant and the Client.
“Candidate” is any person introduced virtually by the Consultant to the Client.
“Client” is any person desiring to review profiles based on the data and details recorded and provided by the Consultant.

“Consultant” is Royal Maison, an authorized online sub-brand under Savoir Vivre Human Resources Consultancies, with headquarters in Burlington Tower Suite 22 Dubai, UAE.

 

“Effective Date” is the date of latter execution of this Agreement by the Consultant and the Client.   The remainder of the terms in this Agreement have the definitions provided herein.

1. Description of Services. This Agreement is solely for consultancy services (the “Services”) and is not, and shall under no circumstances be characterized, considered, or deemed as, a labor supply agreement or transaction providing manpower to the Client.

2. Consultancy Fee. The “Consultancy Fee” is the monetary consideration paid from the Client to the Consultant for the Services, under the terms and conditions provided below.  The Consultancy Fee will be paid by the Client to Consultant for a “Successful Referral” on the “Date of Appointment,” which is the date when the Candidate has been selected by the Client and becomes a Successful Referral. 

2.1  Clients based inside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 2,500 AED, the Consultancy Fee shall be twenty percent (20%) of the gross annual salary of the Successful Referral; (ii) for salaries below 2,500 AED, the Consultancy Fee shall be a flat fee of 9,000 AED.

2.2  Clients based outside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 5,000 AED, the Consultancy Fee shall be twenty-five percent (25%) of the gross annual salary of the Successful Referral; (ii) for salaries below 5,000 AED, the Consultancy Fee shall be a flat fee of 12,000 AED. All administrative formalities and processing fees for any Candidate to be brought into the UAE or to exit the UAE in the event of termination shall be the sole responsibility of the Client. For example, ticket, entry visa, return ticket, exit visa, and any and all applicable legal jurisdictional formalities shall be the sole responsibility of the Client.

2.3  Successful Referral Disclosure. The Consultant shall remain engaged in the process of the Client selecting a Candidate to become a Successful Referral and shall be included in all communications leading up to the selection of the Candidate, unless otherwise agreed by the parties.

3. Registration Requirements. 

3.1 Registration Fee. To activate this Agreement and the valuable Services to be provided hereunder, an initial fee of 3,000 AED, excluding five percent (5%) VAT, will be billed to the Client upon execution of this Agreement (the “Registration Fee”). The amount of the Registration Fee will be deducted from the Consultancy Fee Invoice once issued (detailed further below). The Registration Fee entitles the Client to fifteen (15) hours of effective Services from the Consultant, which will be reflected in the Consultancy Fee Invoice. The Registration Fee is limited to the engagement terms given and signed by the Client in the Client Registration Form above and related to the salary, day off, living arrangement, working hours etc. In the event that the Client breaches this Agreement in any way, no refund of the Registration Fee will be provided.

3.2  Required Documentation. Personal valid identification documents are required to be submitted per the Ministry of Emiratization MOHRE Rules and Regulations for Clients based both inside of the UAE and outside of the UAE.

4. Payment Terms and Conditions for all Fees; Late Fees. A “Consultancy Fee Invoice” will be issued on the Date of the Appointment of the Candidate and shall be paid by the Client within seven (7) business days of the date of issuance. In the event of nonpayment , a late fee of 250 AED shall be billed weekly, which is 50 AED for each day of nonpayment that the Client is benefitting from the Services (the “Late Fee”). The Late Fee may be prorated as applicable. Five percent (5%) VAT and five percent (5%) additional charge for use of credit card payments shall be added to all Fees, except that the five percent (5%) VAT shall be withheld from the Registration Fee as a value add for the Client.

5. Relationship of the Parties. Consultant is a virtual referral service, not an agent or representative of Candidate; neither is a Candidate an agent or employee of the Consultant. The Consultant is not liable for a Candidate’s acts and/or omissions, nor for any other events or occurrences beyond its control. Client shall indemnify and hold the Consultant harmless from all claims arising out of services provided by any Candidate to Client, including without limitation: claims for loss, damage, injury or expense suffered by Client or another person due to the wrongful acts, omissions, or negligence of the Candidate; and claims made by the Candidate against the Client.  This Agreement is subject to a full cancellation, if the Client, in any written or verbal communication, abuses, behaves inappropriately towards, shouts at or uses obscene or offensive language with regard to the  Consultant or the Candidate, in the Consultant’s sole discretion.

6. Candidates as Proprietary Information of Consultant. The Consultant shall own and maintain any and all information related to the Candidates for  twenty-four (24) months from the Date of Appointment, which information shall be considered proprietary, business sensitive, confidential information, and afforded confidential treatment by all parties.  As such, under no circumstances may the Client share the Candidate’s information  with a third party, for example for the purposes of the third party hiring or contracting with the Candidate.In the event that a candidate referred by the consultant is hired by the client or third party, the client agrees to pay a penalty of 30,000 AED, in addition to the agreed consultancy fee as per the candidate’s position. This obligation remains enforceable even after the termination of the contract between the client and the candidate. The penalty is applicable within 5 years from the date of referral, irrespective of when the consultant becomes aware of the hiring.  

7. Client’s Obligations. Client shall notify the Consultant immediately when any Candidate becomes a Successful Referral. Client agrees that it may not make any private agreement with a Candidate nor do any act that is inconsistent with this Agreement or may result in avoidance of any of Client’s obligations hereunder. Such private agreements and acts include, without limitation, those by which another person could avoid paying the Consultancy Fee to the Consultant. Client shall be liable to the Consultant for all damages resulting from Client’s breach of the terms and conditions of this Agreement in any manner.

8. MOHRE Regulations. Client understands and is obliged to follow the MOHRE and Immigration employment regulations in terms of benefits and working conditions for any Candidate. Client must process the Residency Visa of the Candidate at the Date of Appointment as per the UAE’s labor laws and if Client fails to do so, this act of negligence is subject to a fines and penalties executed by the relevant authorities which shall be the sole responsibility of the Client.

9. COVID-19. Client is responsible for all the COVID-19 formalities, relevant testing, quarantine, and vaccination preferences.

10. Warranty. The Consultant guarantees a Candidate’s employment with or contracting with the Client for three (3) months from the Date of Appointment. In the event that a Candidate resigns or a Client becomes reasonably dissatisfied with Candidate, the Consultant shall provide a one-time suitable replacement Candidate for no additional fee. Provided, however, if the Consultant determines that any Candidate was treated unfairly or exploited in accordance with this provision or the provisions set forth above in Section 5, the Consultant shall not be obligated to provide the replacement or issue any refund. Subject to these reasonable limitations, this warranty is the Consultant’s sole warranty, guaranty, or representation under this Agreement, and all other express or implied warranties, guaranties, and/or representations are herein disclaimed.   

11. Governing Law. This Agreement shall be governed by the applicable laws of Dubai, UAE. Any dispute under this Agreement shall be settled by arbitration according to the Rules of the Dubai Courts.

12. Electronic signature acknowledgement and Consent. I agree and understand that by accepting the Terms and Conditions above, that my Electronic Signature is the legal equivalent of my manual/handwritten signature and i consent to be legally bound to this agreement.