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Royal Maison domestic agency guarantees the safety and reliability of your nanny

  • By: Royal Maison

domestic agency

Finding the ideal nanny for your child in Dubai or Abu Dhabi can be one of the most important tasks you face as a parent. Your top priority is the safety and well-being of your little one, and trusting the person you’re entrusting with what matters most is crucial. But how can you be sure that the nanny you hire is truly reliable, vetted, and dedicated?

Royal Maison agency understands these challenges and offers a solution that brings peace of mind. Through a rigorous screening process and a commitment to the highest standards, our agency guarantees the safety and reliability of every nanny, allowing you to focus on what truly matters – the happiness and development of your family. In this blog post, we’ll explain how Royal Maison provides parents with true peace of mind.

For domestic help, contact our expert team who will provide you with all the necessary information regarding the hiring of our domestic staffing services.

Why is hiring a nanny through a agency crucial for safety?

Hiring a nanny through a professional domestic agency is crucial for your child’s safety because the agency conducts thorough background checks and a detailed selection process, eliminating the risks associated with hiring independently. Royal Maison ensures that all nannies are vetted, reliable, and fully prepared to provide safe and caring childcare, giving you complete peace of mind.

The rigorous nanny screening process at our domestic agency

At Royal Maison agency, the safety and well-being of your children are our top priority. That’s why we have developed an exceptionally rigorous and multi-layered screening process for every nanny candidate before recommending them to your family. 

This is not just a formality, but the foundation of our promise to you. Here’s how our domestic agency ensures that every nanny meets the highest standards of reliability and safety:

  • Background checks: Every candidate undergoes a thorough criminal background check to ensure there is no history that could compromise a child’s safety. This is a standard practice at our domestic agency.
  • Reference checks: We contact previous employers and verify professional recommendations. This allows us to gain insight into the nanny’s experience, reliability, and past work, which is essential for any reputable domestic agency.
  • Medical tests: All candidates must undergo mandatory medical examinations to confirm their good health and ability to care for children. This includes relevant tests for infectious diseases, all in accordance with UAE regulations. Our agency insists on this.
  • Psychological assessments: Through professional psychological evaluations, we assess the nanny’s emotional stability, maturity, and ability to handle stressful situations while providing empathetic care. This is a unique aspect of the screening process conducted by our domestic agency.
  • PCR tests: In accordance with current health guidelines, PCR tests are mandatory for all candidates, providing an additional level of safety for your family. Royal Maison cares about your health.
  • Verification of document authenticity: We thoroughly check the validity of all personal documents, visas, and work permits to ensure that all candidates are legally authorized to work in the UAE. This is an essential part of the operations of every responsible domestic agency.

Legal framework and protection provided by the domestic agency

Royal Maison takes care of the entire legal framework for their employment in the UAE. We understand that legality and transparency are essential for your peace of mind. Our agency handles the entire visa process and ensures all necessary work permits and legal documentation for the nanny. This means you don’t have to worry about administrative procedures, effectively eliminating potential legal issues. 

Through Royal Maison, everything is transparent and compliant with the law. Additionally, our domestic agency drafts clear and comprehensive contracts that protect the rights and responsibilities of both parties – the parents and the nanny. These contracts specify working hours, salaries, responsibilities, and procedures for resolving any potential disputes. 

nanny, nanny uae, Shadow Teacher

In this way, every nanny hired through our domestic agency works under clearly defined conditions. We also provide continuous support and guidance to parents regarding all matters related to hiring and employing a nanny. Our team at Royal Maison is always available to answer your questions and offer expert advice.

Reliability and professionalism

Royal Maison agency prides itself on establishing the highest standards of professionalism and reliability for all the nannies we recommend. Since 2013, our commitment to quality has been what sets us apart as a leading domestic agency in the region.

Continuous training and development of staff in our domestic agency

We believe that continuous learning is key to providing the best possible care. That’s why Royal Maison invests in ongoing training and development of our staff. Through first aid and CPR courses, child development education, detailed instructions on household safety protocols, and workshops to improve communication skills, our domestic agency ensures that nannies are always professional and well-trained. 

Replacement policy and post-hiring support through the domestic agency

If you are not completely satisfied with the hired nanny, our domestic agency offers a transparent replacement policy. We are committed to finding the perfect match and will work with you to find a new nanny who better suits your family’s needs, at no additional cost, within the agreed period.

Our team is available throughout the entire nanny engagement. Whether you have questions, concerns, or need support, Royal Maison is here to assist you and ensure everything runs smoothly.

Your household is safe with Royal Maison domestic agency

Knowing that your child is in safe and capable hands allows you to focus on your responsibilities and enjoy family life without worries. 

How does a domestic agency make choosing the ideal nanny easier?

Because every family is unique, Royal Maison agency applies a personalized approach in the nanny selection process. We carefully listen to your needs, lifestyle, and preferences, including working hours, special childcare requirements, language preferences, and other important factors. Based on the information gathered, our agency carefully matches the nanny’s profile with your family’s needs. 

We present you with the most suitable candidates. We will introduce you to a shortlist of nannies who have passed all our checks and whom we consider ideal for your family. You will have the opportunity to meet them, talk with them, and make the final decision. This personalized approach ensures that Royal Maison always finds the best solution for you.

The importance of discretion and trust in the work of our domestic agency

At Royal Maison, we highly value your privacy and trust. All the information you share with us, as well as details about the candidates, are handled with the utmost discretion. Our code of ethics binds all staff and nannies to strict confidentiality and professionalism. Our agency guarantees that every aspect of your engagement will be conducted with the highest respect for your privacy.

Advantages of hiring a nanny through Royal Maison agency

Compared to independent hiring, employing a nanny through Royal Maison offers a range of key advantages that guarantee your safety and reliability:

Aspect

Independent hiring

Hiring through Royal Maison domestic agency

Background checks

Limited or none (Your responsibility)

Rigorous background, medical, and psychological checks

Legal documentation

Your responsibility (visas, permits, contracts)

Fully handled by our Domestic Agency

Nanny quality and training

Uncertain

Continuous training and staff development

Post-hiring support

None

Replacement policy and ongoing support

Time and effort

Extremely time-consuming and exhausting process

Fast and efficient process, saving your time

Peace of mind and reliability

Uncertain

Guaranteed through Agency processes

Conclusion

Finding the perfect nanny to care for your child in Dubai or Abu Dhabi doesn’t have to be a source of stress and uncertainty. Royal Maison is here to be your trusted partner, removing worries about safety and reliability. Our commitment to rigorous screening, legal compliance, and ongoing support ensures that every nanny we recommend meets the highest standards of professionalism and care. Since 2013, we have helped hundreds of families find peace of mind, knowing their most precious treasure is in safe hands.

Don’t leave your child’s safety to chance. Contact Royal Maison today for a free consultation and let us help you find the perfect, vetted, and reliable nanny who will bring peace and calm to your home.

Frequently asked questions (FAQ)

How does the domestic agency screen nannies?

Royal Maison conducts rigorous checks that include background checks, reference verification, medical and psychological tests, as well as verification of the legal documentation of all nannies.

Yes, our domestic agency guarantees the safety of your child through a comprehensive selection and screening process, ensuring that all nannies are reliable and qualified.

The selection process includes detailed interviews, verification of experience, personality assessments, medical examinations, and confirmation of legal work status in the UAE, all supervised by our domestic agency.

The main advantages are safety and reliability due to thorough checks conducted by the domestic agency, legal protection, a replacement guarantee, and continuous support throughout the entire engagement.

Absolutely. Royal Maison provides continuous support throughout the entire nanny engagement, including a replacement policy and guidance for parents.

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CONSULTANCY AGREEMENT

Definitions
“Agreement” is this Consultancy Agreement between the Consultant and the Client.
“Candidate” is any person introduced virtually by the Consultant to the Client.
“Client” is any person desiring to review profiles based on the data and details recorded and provided by the Consultant.

“Consultant” is Royal Maison, an authorized online sub-brand under Savoir Vivre Human Resources Consultancies, with headquarters in Burlington Tower Suite 22 Dubai, UAE.

 

“Effective Date” is the date of latter execution of this Agreement by the Consultant and the Client.   The remainder of the terms in this Agreement have the definitions provided herein.

1. Description of Services. This Agreement is solely for consultancy services (the “Services”) and is not, and shall under no circumstances be characterized, considered, or deemed as, a labor supply agreement or transaction providing manpower to the Client.

2. Consultancy Fee. The “Consultancy Fee” is the monetary consideration paid from the Client to the Consultant for the Services, under the terms and conditions provided below.  The Consultancy Fee will be paid by the Client to Consultant for a “Successful Referral” on the “Date of Appointment,” which is the date when the Candidate has been selected by the Client and becomes a Successful Referral. 

2.1  Clients based inside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 2,500 AED, the Consultancy Fee shall be twenty percent (20%) of the gross annual salary of the Successful Referral; (ii) for salaries below 2,500 AED, the Consultancy Fee shall be a flat fee of 9,000 AED.

2.2  Clients based outside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 5,000 AED, the Consultancy Fee shall be twenty-five percent (25%) of the gross annual salary of the Successful Referral; (ii) for salaries below 5,000 AED, the Consultancy Fee shall be a flat fee of 12,000 AED. All administrative formalities and processing fees for any Candidate to be brought into the UAE or to exit the UAE in the event of termination shall be the sole responsibility of the Client. For example, ticket, entry visa, return ticket, exit visa, and any and all applicable legal jurisdictional formalities shall be the sole responsibility of the Client.

2.3  Successful Referral Disclosure. The Consultant shall remain engaged in the process of the Client selecting a Candidate to become a Successful Referral and shall be included in all communications leading up to the selection of the Candidate, unless otherwise agreed by the parties.

3. Registration Requirements. 

3.1 Registration Fee. To activate this Agreement and the valuable Services to be provided hereunder, an initial fee of 3,000 AED, excluding five percent (5%) VAT, will be billed to the Client upon execution of this Agreement (the “Registration Fee”). The amount of the Registration Fee will be deducted from the Consultancy Fee Invoice once issued (detailed further below). The Registration Fee entitles the Client to fifteen (15) hours of effective Services from the Consultant, which will be reflected in the Consultancy Fee Invoice. The Registration Fee is limited to the engagement terms given and signed by the Client in the Client Registration Form above and related to the salary, day off, living arrangement, working hours etc. In the event that the Client breaches this Agreement in any way, no refund of the Registration Fee will be provided.

3.2  Required Documentation. Personal valid identification documents are required to be submitted per the Ministry of Emiratization MOHRE Rules and Regulations for Clients based both inside of the UAE and outside of the UAE.

4. Payment Terms and Conditions for all Fees; Late Fees. A “Consultancy Fee Invoice” will be issued on the Date of the Appointment of the Candidate and shall be paid by the Client within seven (7) business days of the date of issuance. In the event of nonpayment , a late fee of 250 AED shall be billed weekly, which is 50 AED for each day of nonpayment that the Client is benefitting from the Services (the “Late Fee”). The Late Fee may be prorated as applicable. Five percent (5%) VAT and five percent (5%) additional charge for use of credit card payments shall be added to all Fees, except that the five percent (5%) VAT shall be withheld from the Registration Fee as a value add for the Client.

5. Relationship of the Parties. Consultant is a virtual referral service, not an agent or representative of Candidate; neither is a Candidate an agent or employee of the Consultant. The Consultant is not liable for a Candidate’s acts and/or omissions, nor for any other events or occurrences beyond its control. Client shall indemnify and hold the Consultant harmless from all claims arising out of services provided by any Candidate to Client, including without limitation: claims for loss, damage, injury or expense suffered by Client or another person due to the wrongful acts, omissions, or negligence of the Candidate; and claims made by the Candidate against the Client.  This Agreement is subject to a full cancellation, if the Client, in any written or verbal communication, abuses, behaves inappropriately towards, shouts at or uses obscene or offensive language with regard to the  Consultant or the Candidate, in the Consultant’s sole discretion.

6. Candidates as Proprietary Information of Consultant. The Consultant shall own and maintain any and all information related to the Candidates for  twenty-four (24) months from the Date of Appointment, which information shall be considered proprietary, business sensitive, confidential information, and afforded confidential treatment by all parties.  As such, under no circumstances may the Client share the Candidate’s information  with a third party, for example for the purposes of the third party hiring or contracting with the Candidate.In the event that a candidate referred by the consultant is hired by the client or third party, the client agrees to pay a penalty of 30,000 AED, in addition to the agreed consultancy fee as per the candidate’s position. This obligation remains enforceable even after the termination of the contract between the client and the candidate. The penalty is applicable within 5 years from the date of referral, irrespective of when the consultant becomes aware of the hiring.  

7. Client’s Obligations. Client shall notify the Consultant immediately when any Candidate becomes a Successful Referral. Client agrees that it may not make any private agreement with a Candidate nor do any act that is inconsistent with this Agreement or may result in avoidance of any of Client’s obligations hereunder. Such private agreements and acts include, without limitation, those by which another person could avoid paying the Consultancy Fee to the Consultant. Client shall be liable to the Consultant for all damages resulting from Client’s breach of the terms and conditions of this Agreement in any manner.

8. MOHRE Regulations. Client understands and is obliged to follow the MOHRE and Immigration employment regulations in terms of benefits and working conditions for any Candidate. Client must process the Residency Visa of the Candidate at the Date of Appointment as per the UAE’s labor laws and if Client fails to do so, this act of negligence is subject to a fines and penalties executed by the relevant authorities which shall be the sole responsibility of the Client.

9. COVID-19. Client is responsible for all the COVID-19 formalities, relevant testing, quarantine, and vaccination preferences.

10. Warranty. The Consultant guarantees a Candidate’s employment with or contracting with the Client for three (3) months from the Date of Appointment. In the event that a Candidate resigns or a Client becomes reasonably dissatisfied with Candidate, the Consultant shall provide a one-time suitable replacement Candidate for no additional fee. Provided, however, if the Consultant determines that any Candidate was treated unfairly or exploited in accordance with this provision or the provisions set forth above in Section 5, the Consultant shall not be obligated to provide the replacement or issue any refund. Subject to these reasonable limitations, this warranty is the Consultant’s sole warranty, guaranty, or representation under this Agreement, and all other express or implied warranties, guaranties, and/or representations are herein disclaimed.   

11. Governing Law. This Agreement shall be governed by the applicable laws of Dubai, UAE. Any dispute under this Agreement shall be settled by arbitration according to the Rules of the Dubai Courts.

12. Electronic signature acknowledgement and Consent. I agree and understand that by accepting the Terms and Conditions above, that my Electronic Signature is the legal equivalent of my manual/handwritten signature and i consent to be legally bound to this agreement.