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What are the roles of the best nanny agencies in Dubai?

  • By: Royal Maison

the best nanny agencies

When it comes to finding a reliable, professionally trained, and discreet nanny for royal and wealthy families, only the best nanny agency can meet those expectations. In a dynamic and cosmopolitan city like Dubai, families seek more than just a typical nanny—they want someone who understands cultural nuances, maintains professionalism, and provides exceptional care.

The best nanny agencies in Dubai play several important roles in helping families find the perfect nanny for their children. A top-tier agency ensures that every nanny is not only highly qualified but also perfectly aligned with the family’s lifestyle, privacy needs, and core values. These principles reflect the invisible standards of trust and elegance that define the leading nanny agencies in Dubai.

Key Roles of a Top Nanny Agency

Some of the most important roles that agencies must fulfill in order to qualify as the best nanny agencies in Dubai include thorough candidate selection, discretion, and cultural compatibility of the nannies. Below, you can learn more about the roles played by the top nanny agencies.

  • Thorough Background Check and Selection: Every potential nanny undergoes an in-depth background check, reference verification, and detailed interviews to ensure trust and reliability.

     

  • Personalized Family Matching: Agencies carefully select a nanny based on the specific needs of the family — this includes language skills, schedule, family values, and special requirements (such as travel or relocation).

     

  • Professional Training and Development: The best agencies conduct internal training programs (often internationally accredited) to ensure that nannies meet the highest standards of child care.

     

  • Absolute Discretion and Privacy: Leading agencies insist on complete confidentiality. Nannies are trained on communication boundaries and proper use of social media, ensuring that families can expect a “zero tolerance policy” for privacy breaches.

     

  • Cultural and Lifestyle Compatibility: Nannies are selected based on cultural sensitivity and often speak multiple languages to fit into the family’s international environment.

     

Thorough Candidate Screening and Selection

In top nanny agencies, trust begins with candidate selection. Each candidate is carefully evaluated: agencies “choose nannies with the utmost attention” for elite households, conducting thorough background checks, reference verification, and detailed interviews.

Families that approach these agencies expect nannies with impeccable references, discretion, and international experience. The best nanny agencies verify resumes, certifications, personality compatibility, and tailor the search according to the family’s lifestyle and values.

At Royal Maison, for example, we know that selecting a nanny for a royal family is not just a matter of experience—it’s about fitting into the daily life of a high-profile household. This is why we assign a nanny to each family based on their lifestyle and the values cherished by the family that hires us.

Personalized Family Matching

A high-end nanny agency begins by thoroughly understanding the family’s needs and then selecting the ideal candidate. It considers every detail — from the child’s age and language requirements to the family’s schedule, values, and lifestyle.

For example, Royal Maison openly asks, “Do you need a nanny who is multilingual? Or perhaps a nanny who can travel or even relocate with your family?” This demonstrates how important a personalized approach is. The agency then narrows down the selection to nannies who meet these criteria — whether it’s knowledge of the family’s language or experience with children with special needs.

In practice, the selected nanny follows your household routine and bases all responsibilities on your family’s values and rhythm, effectively integrating into your daily life. This tailored matching sets the best agencies apart.

Once we assign a nanny to you, you are free to ask additional questions https://royal-maison.com/15-important-questions-to-ask-when-hiring-a-nanny/ to get to know the person who will be caring for and spending most of the day with your child.

Professional Training and Development

The best nanny agencies in Dubai invest significant resources in the training of their caregivers. For example, Royal Maison emphasizes that all their candidates undergo our own internationally accredited training program to ensure the highest standards of care, covering child development, nutrition, and safety. This ensures that each nanny is not only experienced but also skilled in the latest pedagogical methods.

Many candidates also have advanced qualifications — many are educated at prestigious institutions such as Norland College before they arrive at your home. In short, the best nanny agencies take care of everything related to training and certification, so families can be confident that their nanny is highly qualified and dedicated to the child.

As outlined in our Complete Guide to Nanny Duties and Responsibilities https://royal-maison.com/the-complete-guide-to-nanny-dutiesand-responsibilities/, such a nanny actively participates in the child’s education, emotional development, and daily routines, showcasing the level of expertise that agencies demand.

Discretion – The Top Priority of the Best Nanny Agencies in Dubai

When ultra-high-net-worth families hire help, discretion is unquestionable. The best nanny agencies understand this without words. Candidates are specially trained on communication boundaries and confidentiality. Each nanny is reliable, thoroughly vetted, and fully committed to maintaining the privacy and values of your family, meaning that household routines remain strictly confidential.

This means families can expect complete discretion regarding daily events in the household and a zero-tolerance policy for privacy breaches. In other words, the nanny is present when needed and invisible when privacy is required — the level of service you should expect from the best nanny agency.

FAQ about the Best Nanny Agencies in Dubai

  1. How long does it take to find the ideal nanny?
    The process typically takes anywhere from a few days to a couple of weeks, depending on the family’s specific requirements.
  2. Is it possible to hire a nanny who speaks multiple languages?
    Yes, the best nanny agencies in Dubai have multilingual candidates who can meet the cultural and language needs of international families.
  3. What if the nanny is not a good fit?
    Top-tier agencies offer a nanny replacement according to the guaranteed trial period.

Conclusion

For truly discerning families, working with one of the best nanny agencies in Dubai provides not just a nanny, but also a reliable partner in childcare. When you choose the best nanny agency in Dubai, you are selecting a partner who covers every aspect of luxury child care.

From thorough selection and personalized matching to rigorous training and complete discretion, the agency ensures peace of mind for your family. As previously highlighted, agencies like Royal Maison serve the most prestigious households (including royal families) by providing top-tier, discreet nanny services.

When all these roles are fulfilled correctly, the result is a nanny who seamlessly integrates into daily life, giving parents the security and freedom to focus on what matters most. Ultimately, the best nanny agencies provide not just a caregiver — they provide a trusted partner in childcare for your family.

Contact our team at Royal Maison and choose the best for your child!

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CONSULTANCY AGREEMENT

Definitions
“Agreement” is this Consultancy Agreement between the Consultant and the Client.
“Candidate” is any person introduced virtually by the Consultant to the Client.
“Client” is any person desiring to review profiles based on the data and details recorded and provided by the Consultant.

“Consultant” is Royal Maison, an authorized online sub-brand under Savoir Vivre Human Resources Consultancies, with headquarters in Burlington Tower Suite 22 Dubai, UAE.

 

“Effective Date” is the date of latter execution of this Agreement by the Consultant and the Client.   The remainder of the terms in this Agreement have the definitions provided herein.

1. Description of Services. This Agreement is solely for consultancy services (the “Services”) and is not, and shall under no circumstances be characterized, considered, or deemed as, a labor supply agreement or transaction providing manpower to the Client.

2. Consultancy Fee. The “Consultancy Fee” is the monetary consideration paid from the Client to the Consultant for the Services, under the terms and conditions provided below.  The Consultancy Fee will be paid by the Client to Consultant for a “Successful Referral” on the “Date of Appointment,” which is the date when the Candidate has been selected by the Client and becomes a Successful Referral. 

2.1  Clients based inside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 2,500 AED, the Consultancy Fee shall be twenty percent (20%) of the gross annual salary of the Successful Referral; (ii) for salaries below 2,500 AED, the Consultancy Fee shall be a flat fee of 9,000 AED.

2.2  Clients based outside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 5,000 AED, the Consultancy Fee shall be twenty-five percent (25%) of the gross annual salary of the Successful Referral; (ii) for salaries below 5,000 AED, the Consultancy Fee shall be a flat fee of 12,000 AED. All administrative formalities and processing fees for any Candidate to be brought into the UAE or to exit the UAE in the event of termination shall be the sole responsibility of the Client. For example, ticket, entry visa, return ticket, exit visa, and any and all applicable legal jurisdictional formalities shall be the sole responsibility of the Client.

2.3  Successful Referral Disclosure. The Consultant shall remain engaged in the process of the Client selecting a Candidate to become a Successful Referral and shall be included in all communications leading up to the selection of the Candidate, unless otherwise agreed by the parties.

3. Registration Requirements. 

3.1 Registration Fee. To activate this Agreement and the valuable Services to be provided hereunder, an initial fee of 3,000 AED, excluding five percent (5%) VAT, will be billed to the Client upon execution of this Agreement (the “Registration Fee”). The amount of the Registration Fee will be deducted from the Consultancy Fee Invoice once issued (detailed further below). The Registration Fee entitles the Client to fifteen (15) hours of effective Services from the Consultant, which will be reflected in the Consultancy Fee Invoice. The Registration Fee is limited to the engagement terms given and signed by the Client in the Client Registration Form above and related to the salary, day off, living arrangement, working hours etc. In the event that the Client breaches this Agreement in any way, no refund of the Registration Fee will be provided.

3.2  Required Documentation. Personal valid identification documents are required to be submitted per the Ministry of Emiratization MOHRE Rules and Regulations for Clients based both inside of the UAE and outside of the UAE.

4. Payment Terms and Conditions for all Fees; Late Fees. A “Consultancy Fee Invoice” will be issued on the Date of the Appointment of the Candidate and shall be paid by the Client within seven (7) business days of the date of issuance. In the event of nonpayment , a late fee of 250 AED shall be billed weekly, which is 50 AED for each day of nonpayment that the Client is benefitting from the Services (the “Late Fee”). The Late Fee may be prorated as applicable. Five percent (5%) VAT and five percent (5%) additional charge for use of credit card payments shall be added to all Fees, except that the five percent (5%) VAT shall be withheld from the Registration Fee as a value add for the Client.

5. Relationship of the Parties. Consultant is a virtual referral service, not an agent or representative of Candidate; neither is a Candidate an agent or employee of the Consultant. The Consultant is not liable for a Candidate’s acts and/or omissions, nor for any other events or occurrences beyond its control. Client shall indemnify and hold the Consultant harmless from all claims arising out of services provided by any Candidate to Client, including without limitation: claims for loss, damage, injury or expense suffered by Client or another person due to the wrongful acts, omissions, or negligence of the Candidate; and claims made by the Candidate against the Client.  This Agreement is subject to a full cancellation, if the Client, in any written or verbal communication, abuses, behaves inappropriately towards, shouts at or uses obscene or offensive language with regard to the  Consultant or the Candidate, in the Consultant’s sole discretion.

6. Candidates as Proprietary Information of Consultant. The Consultant shall own and maintain any and all information related to the Candidates for  twenty-four (24) months from the Date of Appointment, which information shall be considered proprietary, business sensitive, confidential information, and afforded confidential treatment by all parties.  As such, under no circumstances may the Client share the Candidate’s information  with a third party, for example for the purposes of the third party hiring or contracting with the Candidate.In the event that a candidate referred by the consultant is hired by the client or third party, the client agrees to pay a penalty of 30,000 AED, in addition to the agreed consultancy fee as per the candidate’s position. This obligation remains enforceable even after the termination of the contract between the client and the candidate. The penalty is applicable within 5 years from the date of referral, irrespective of when the consultant becomes aware of the hiring.  

7. Client’s Obligations. Client shall notify the Consultant immediately when any Candidate becomes a Successful Referral. Client agrees that it may not make any private agreement with a Candidate nor do any act that is inconsistent with this Agreement or may result in avoidance of any of Client’s obligations hereunder. Such private agreements and acts include, without limitation, those by which another person could avoid paying the Consultancy Fee to the Consultant. Client shall be liable to the Consultant for all damages resulting from Client’s breach of the terms and conditions of this Agreement in any manner.

8. MOHRE Regulations. Client understands and is obliged to follow the MOHRE and Immigration employment regulations in terms of benefits and working conditions for any Candidate. Client must process the Residency Visa of the Candidate at the Date of Appointment as per the UAE’s labor laws and if Client fails to do so, this act of negligence is subject to a fines and penalties executed by the relevant authorities which shall be the sole responsibility of the Client.

9. COVID-19. Client is responsible for all the COVID-19 formalities, relevant testing, quarantine, and vaccination preferences.

10. Warranty. The Consultant guarantees a Candidate’s employment with or contracting with the Client for three (3) months from the Date of Appointment. In the event that a Candidate resigns or a Client becomes reasonably dissatisfied with Candidate, the Consultant shall provide a one-time suitable replacement Candidate for no additional fee. Provided, however, if the Consultant determines that any Candidate was treated unfairly or exploited in accordance with this provision or the provisions set forth above in Section 5, the Consultant shall not be obligated to provide the replacement or issue any refund. Subject to these reasonable limitations, this warranty is the Consultant’s sole warranty, guaranty, or representation under this Agreement, and all other express or implied warranties, guaranties, and/or representations are herein disclaimed.   

11. Governing Law. This Agreement shall be governed by the applicable laws of Dubai, UAE. Any dispute under this Agreement shall be settled by arbitration according to the Rules of the Dubai Courts.

12. Electronic signature acknowledgement and Consent. I agree and understand that by accepting the Terms and Conditions above, that my Electronic Signature is the legal equivalent of my manual/handwritten signature and i consent to be legally bound to this agreement.