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Top 5 Characteristics of the Royal Butler Skill-set

  • By: Royal Maison

The role of a butler is an incredibly important one. For centuries, they have been serving large households, keeping everything organised and on track. Traditionally, a butler will be in charge of a large team of servants, maintaining the dining room, cellar and pantry, and ensuring that all things service-related ran like clockwork. It takes a very specific type of person to be able to pull it off. So, I’m sure you can imagine that the responsibilities of a Royal Butler are even greater and of more importance.

In this blog post, we’re going to look at the top 5 characteristics of the Royal Butler skill-set. When looking for new staff to join our ranks, these are the qualities that we will be looking for. So, should you wish to pursue a career in this area, then you most certainly will need all of the following:

1 – A professional and attentive nature

If you’re not one to follow orders, then this role is certainly not for you. Whilst a Royal Butler is in charge of a large staff, they invariably have to answer to the Royal family that they are serving. – And so, maintaining a professional and attentive nature is paramount at all times.

One must pride themselves on delivering the highest standard of service and find pleasure in carrying out their duties with exceptional care and consideration.

2 – A keen eye and attention to detail

A Royal Butler is the glue that keeps the house-hold together and should be able to spot potential problems where others will not. To have a keen eye and attention to detail is one of the most important characteristics of a Royal Butler’s skill-set; for it is in the details where the precision lies.

If you want to deliver a wholesome and exceptional level of service, then absolutely everything must be accounted for. When caring for the highest class, there are certain levels of expectation and those levels are incredibly high. You must have the capacity and the desire to meet and exceed those expectations, every single time.

3 – An innate level of empathy and interpersonal skills

To be a truly successful Royal Butler, one must have an innate level of empathy. They must be exceptionally good at ‘reading a room’ and gauging the feelings of other people through body language alone. They must have pristine interpersonal skills, so that they can build strong and professional relationships both with those that work under them, and those whom they work for.

A Royal Butler should have a deep sense of empathy in order to help them deliver the highest standard of service. It’s about putting yourself in the shoes of others and judging whether or not the standard is indeed, up to par.

A good level of empathy also helps when it comes to the leadership role. A true empath will understand the appropriate action to take when dealing with disciplinaries and equally; handing out praise and reward for those whom have gone above and beyond.

4 – Perfect organisational skills & exceptional taste & knowledge in culinary

In order to run a large household and maintain strict schedules; one must be incredibly organised. In fact, a Royal Butler must have perfect organisational skills as careless mistakes are simply not acceptable.

Additionally, a Royal Butler must have significant knowledge in the culinary and hospitality industry. They must possess a broad knowledge and understanding of fine wine and foods. They must be able to judge the quality and suitability of a menu and the ingredients stocked for preparing meals, ensuring that they’re fit for Royalty.

One must be able to run the household like clockwork, whilst ensuring that absolutely everything is as it should be and again; to the highest standard.

5 – Well-groomed and pristine personal presentation

Whilst you might not consider personal presentation to be a ‘skill-set’; it takes a certain type of person, to be able to maintain their composure at all times. That in itself is a skill that few people have. In fact, it is something that can rarely be taught as well.

To be a Royal Butler, is to be able to maintain an even-temper, at all times. One must have exceptional personal hygiene and look sharp and professional, always.

Even when under stress or scrutiny, a Royal Butler must remain calm and lead their team through the difficulties. There is no failing or falling behind; only the successful delivery of a prestige level of service.

Do you think you have what it takes?

If you think you have what it takes to be the best Royal Butler and to meet and exceed the 5 characteristics above, then we’d love to hear from you. However, please be aware that we have a very thorough and rigorous recruitment process, so you should only apply if you are entirely confident in your experience and your abilities. That said, we’re always looking for new potential
candidates to join our ranks, so feel free to apply.

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CONSULTANCY AGREEMENT

Definitions
“Agreement” is this Consultancy Agreement between the Consultant and the Client.
“Candidate” is any person introduced virtually by the Consultant to the Client.
“Client” is any person desiring to review profiles based on the data and details recorded and provided by the Consultant.

“Consultant” is Royal Maison, an authorized online sub-brand under Savoir Vivre Human Resources Consultancies, with headquarters in Burlington Tower Suite 22 Dubai, UAE.

 

“Effective Date” is the date of latter execution of this Agreement by the Consultant and the Client.   The remainder of the terms in this Agreement have the definitions provided herein.

1. Description of Services. This Agreement is solely for consultancy services (the “Services”) and is not, and shall under no circumstances be characterized, considered, or deemed as, a labor supply agreement or transaction providing manpower to the Client.

2. Consultancy Fee. The “Consultancy Fee” is the monetary consideration paid from the Client to the Consultant for the Services, under the terms and conditions provided below.  The Consultancy Fee will be paid by the Client to Consultant for a “Successful Referral” on the “Date of Appointment,” which is the date when the Candidate has been selected by the Client and becomes a Successful Referral. 

2.1  Clients based inside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 2,500 AED, the Consultancy Fee shall be twenty percent (20%) of the gross annual salary of the Successful Referral; (ii) for salaries below 2,500 AED, the Consultancy Fee shall be a flat fee of 9,000 AED.

2.2  Clients based outside UAE. The Consultancy Fee shall be a one-time non-refundable fee as follows: (i) for salaries above 5,000 AED, the Consultancy Fee shall be twenty-five percent (25%) of the gross annual salary of the Successful Referral; (ii) for salaries below 5,000 AED, the Consultancy Fee shall be a flat fee of 12,000 AED. All administrative formalities and processing fees for any Candidate to be brought into the UAE or to exit the UAE in the event of termination shall be the sole responsibility of the Client. For example, ticket, entry visa, return ticket, exit visa, and any and all applicable legal jurisdictional formalities shall be the sole responsibility of the Client.

2.3  Successful Referral Disclosure. The Consultant shall remain engaged in the process of the Client selecting a Candidate to become a Successful Referral and shall be included in all communications leading up to the selection of the Candidate, unless otherwise agreed by the parties.

3. Registration Requirements. 

3.1 Registration Fee. To activate this Agreement and the valuable Services to be provided hereunder, an initial fee of 3,000 AED, excluding five percent (5%) VAT, will be billed to the Client upon execution of this Agreement (the “Registration Fee”). The amount of the Registration Fee will be deducted from the Consultancy Fee Invoice once issued (detailed further below). The Registration Fee entitles the Client to fifteen (15) hours of effective Services from the Consultant, which will be reflected in the Consultancy Fee Invoice. The Registration Fee is limited to the engagement terms given and signed by the Client in the Client Registration Form above and related to the salary, day off, living arrangement, working hours etc. In the event that the Client breaches this Agreement in any way, no refund of the Registration Fee will be provided.

3.2  Required Documentation. Personal valid identification documents are required to be submitted per the Ministry of Emiratization MOHRE Rules and Regulations for Clients based both inside of the UAE and outside of the UAE.

4. Payment Terms and Conditions for all Fees; Late Fees. A “Consultancy Fee Invoice” will be issued on the Date of the Appointment of the Candidate and shall be paid by the Client within seven (7) business days of the date of issuance. In the event of nonpayment , a late fee of 250 AED shall be billed weekly, which is 50 AED for each day of nonpayment that the Client is benefitting from the Services (the “Late Fee”). The Late Fee may be prorated as applicable. Five percent (5%) VAT and five percent (5%) additional charge for use of credit card payments shall be added to all Fees, except that the five percent (5%) VAT shall be withheld from the Registration Fee as a value add for the Client.

5. Relationship of the Parties. Consultant is a virtual referral service, not an agent or representative of Candidate; neither is a Candidate an agent or employee of the Consultant. The Consultant is not liable for a Candidate’s acts and/or omissions, nor for any other events or occurrences beyond its control. Client shall indemnify and hold the Consultant harmless from all claims arising out of services provided by any Candidate to Client, including without limitation: claims for loss, damage, injury or expense suffered by Client or another person due to the wrongful acts, omissions, or negligence of the Candidate; and claims made by the Candidate against the Client.  This Agreement is subject to a full cancellation, if the Client, in any written or verbal communication, abuses, behaves inappropriately towards, shouts at or uses obscene or offensive language with regard to the  Consultant or the Candidate, in the Consultant’s sole discretion.

6. Candidates as Proprietary Information of Consultant. The Consultant shall own and maintain any and all information related to the Candidates for  twenty-four (24) months from the Date of Appointment, which information shall be considered proprietary, business sensitive, confidential information, and afforded confidential treatment by all parties.  As such, under no circumstances may the Client share the Candidate’s information  with a third party, for example for the purposes of the third party hiring or contracting with the Candidate.In the event that a candidate referred by the consultant is hired by the client or third party, the client agrees to pay a penalty of 30,000 AED, in addition to the agreed consultancy fee as per the candidate’s position. This obligation remains enforceable even after the termination of the contract between the client and the candidate. The penalty is applicable within 5 years from the date of referral, irrespective of when the consultant becomes aware of the hiring.  

7. Client’s Obligations. Client shall notify the Consultant immediately when any Candidate becomes a Successful Referral. Client agrees that it may not make any private agreement with a Candidate nor do any act that is inconsistent with this Agreement or may result in avoidance of any of Client’s obligations hereunder. Such private agreements and acts include, without limitation, those by which another person could avoid paying the Consultancy Fee to the Consultant. Client shall be liable to the Consultant for all damages resulting from Client’s breach of the terms and conditions of this Agreement in any manner.

8. MOHRE Regulations. Client understands and is obliged to follow the MOHRE and Immigration employment regulations in terms of benefits and working conditions for any Candidate. Client must process the Residency Visa of the Candidate at the Date of Appointment as per the UAE’s labor laws and if Client fails to do so, this act of negligence is subject to a fines and penalties executed by the relevant authorities which shall be the sole responsibility of the Client.

9. COVID-19. Client is responsible for all the COVID-19 formalities, relevant testing, quarantine, and vaccination preferences.

10. Warranty. The Consultant guarantees a Candidate’s employment with or contracting with the Client for three (3) months from the Date of Appointment. In the event that a Candidate resigns or a Client becomes reasonably dissatisfied with Candidate, the Consultant shall provide a one-time suitable replacement Candidate for no additional fee. Provided, however, if the Consultant determines that any Candidate was treated unfairly or exploited in accordance with this provision or the provisions set forth above in Section 5, the Consultant shall not be obligated to provide the replacement or issue any refund. Subject to these reasonable limitations, this warranty is the Consultant’s sole warranty, guaranty, or representation under this Agreement, and all other express or implied warranties, guaranties, and/or representations are herein disclaimed.   

11. Governing Law. This Agreement shall be governed by the applicable laws of Dubai, UAE. Any dispute under this Agreement shall be settled by arbitration according to the Rules of the Dubai Courts.

12. Electronic signature acknowledgement and Consent. I agree and understand that by accepting the Terms and Conditions above, that my Electronic Signature is the legal equivalent of my manual/handwritten signature and i consent to be legally bound to this agreement.